Chris Croft
Tips of the Month – Archive


Customer Care



       

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As important as the product or service itself

A customer service quiz for you

Why customers leave

Giving your name

The value of a customer

Why be nice?

Being an unofficial mystery shopper

Finding ways to delight your customers

A process for keeping it going

The role of management in customer service

An idea for how to deal with bad service

Here are my Customer Care Tips until recently. Remember they are still being sent, and will be for ever, without ever repeating.

Maybe you just missed today’s one!
So if you like the ones in this archive and you want new ones, arriving every month into your email inbox, for free,
then just go to www.free-management-tips.co.uk and choose which subjects you’d like.

The whole point of them is that they arrive every now and then at random into your in-box and keep you thinking about Customer Service.

Click on the menu to the left to view the archived tips: