Key project driversBefore you start the project, find out what the key driver is.
There will be one thing that the customer wants above all others. If you ask, they'll say they want all three - good quality, on time, to budget. This is true. But there will be one that they want more than the other two.
Discover it by asking the three questions:
Why do you want it by that date why that budget / why that specification?
What would happen if it went late / over-budget / below specification?
Offer to trade - for example "if we could have a bit longer we could do a better quality job".If they say forget it, you know that time is more important to them than quality; if they say "better quality in what way exactly" you know that time is negotiable.
Why do we need to know it? Because we can then put more contingency in for this (e.g. millennium dome, time was the key driver, so make sure there's plenty of contingency on the time) And also if something goes wrong (always happens) you can make sure the time is OK by putting more people on it (= more money) or reducing the quality. If quality is the key driver (e.g. building nuclear power station) you don't reduce the quality, but instead you spend more money or just let the time slip. etc Find out the key driver at the start, and you'll be able to make the right decisions
visit www.free-management-tips.co.uk and have tips like this one sent to you free by email once a month - they never repeat!
The First Book of Management |
Training courses in other subjects |
Time Management training |
Delegate More! Getting rid of monkeys
© 2003 - 2010 Chris Croft Training